Welcome to Malikva! These Terms and Conditions (“Terms”) govern your use of our virtual assistant services and website. By accessing or using our services, you agree to be bound by these Terms. If you do not agree, please do not use our services.
1. Services Provided
Malikva offers professional Virtual Assistant Services including, but not limited to, administrative support, scheduling, customer service, data entry, and email management. All services are delivered remotely unless otherwise agreed.
2. Confidentiality
Malikva agrees to keep all client data, documents, and communications confidential. Likewise, clients must not disclose any proprietary information about Malikva’s methods, tools, or internal processes.
3. Intellectual Property
All content, tools, and materials used or created by Malikva remain the intellectual property of Malikva unless otherwise agreed in writing. Clients receive only the usage rights required for service fulfillment.
4. Service Limitations
While we aim to provide prompt and accurate assistance, Malikva does not guarantee error-free performance and is not liable for any indirect damages or losses caused by delays, interruptions, or service errors.
5. Termination
Either party may terminate the service agreement with prior written notice, typically with a 14-day notice period unless otherwise stated. Outstanding dues must be cleared before termination is finalized.
6. Third-Party Tools and Platforms
Malikva may use third-party platforms or software tools (project management or communication platforms). Clients agree to abide by the terms of use of those platforms when applicable.
7. Modifications to Terms
Malikva reserves the right to modify these Terms at any time. Updates will be posted on our website, and continued use of our services indicates your acceptance of the changes.
8. Contact Us
If you have any questions about these Terms or our services, please contact us at:
📧 Email: [email protected]